Privacy Policy

1. Introduction

Welcome to PitchFit. We provide business idea research, assessment, pitch training and refinement AI for founders and entrepreneurs . Protecting your privacy is important to us. This Privacy Policy explains how we collect, use, and safeguard your personal data when you use our services, complying with applicable laws including the UK GDPR, EU GDPR, and US privacy regulations such as CCPA.

2. Information We Collect

We collect various types of information:

• Information You Provide: Name, email address, phone number, billing and payment information, job title, and company name.
• Automatically Collected Data: IP address, device/browser information, usage data, cookies, and interaction logs.
• Third-Party Data: From partners such as payment processors, authentication providers, and analytics services.

3. Purpose of Processing

We use your data to:

• Deliver and maintain our services.
• Personalize and enhance user experience.
• Process payments and manage accounts.
• Send marketing communications, where permitted by law or with your consent.
• Analyze usage and improve service functionality.
• Detect and prevent fraud or unauthorized use.

4. Legal Bases for Processing (UK & EU GDPR)

Where applicable, we rely on one or more of the following legal bases: your consent, performance of a contract, compliance with legal obligations, protection of vital interests, public interest reasons, or our legitimate interests, provided these do not override your fundamental rights.

5. Your Rights

Depending on your region, you have the right to:

• Access, correct, or delete your personal data.
• Object to or restrict processing.
• Withdraw consent at any time.
• Data portability.
• Opt-out of marketing communications.
• Lodge complaints with relevant supervisory authorities (e.g., ICO in UK, GDPR authorities in EU, or California Attorney General for CCPA).

6. Information Sharing and Disclosure

We do not sell personal data. We may share it only:

• To comply with legal obligations or law enforcement requests.
• With service providers under confidentiality agreements to support our services.
• To protect our rights, property, or safety, or those of our users.

7. Data Security

We apply robust technical and organizational safeguards including encryption, secure infrastructure, access controls, and frequent security reviews to protect your data.

8. Cookies and Tracking

We use cookies and similar technologies in compliance with EU and UK regulations, including obtaining your consent where required, to improve service functionality and user experience. You can manage your cookie preferences via browser settings.

9. International Data Transfers

When transferring personal data outside the UK, EU, or US, we ensure appropriate safeguards such as Standard Contractual Clauses or comply with frameworks like the EU-US Data Privacy Framework to protect your information.

10. Data Retention

Your personal data is retained only as long as necessary to fulfill the purposes detailed or as legally required.

11. Children’s Privacy

Our services are not directed to children under 16 (UK/EU) or 13 (US). We do not knowingly collect personal data from children under these ages.

12. Changes to This Policy

We reserve the right to update this policy. Significant changes will be communicated clearly on our website or via direct notice.

13. Contact Information

For privacy inquiries or exercise of your data rights, contact us at: Email: pitchfit@axiomeye.com